Because of the work that has been done, there has been an increase in social media.
Follower Growth:
increased by 11% — from 723 to 800 followers.
Engagement Rate:
improved from 0% to 4.9%
Reach:
increased by 8,125% — from 4 to 329 accounts per month.
Before and after work:
Real changes in customer behavior
Increased Awareness:
customers became more familiar with the product range and new arrivals.
Active Product Inquiries:
customers began actively requesting new products based on information from social media and the updated website.
Sales Through Phone Orders:
although purchases are still primarily made via phone, customers are now more informed and confident in their choices, leading to a higher number of repeat orders.